Returns & Exchanges
At Menagerie Cosmetics, we strive to ensure you love your cruelty-free beauty products, but we understand that sometimes a return is necessary. Due to the hygienic nature of cosmetics, we accept returns on unopened and unused items within 30 days of purchase.
Initiate Your Request
Contact our support team with your order number and the reason for your return to receive a Return Authorization number.
Secure Packaging
Carefully pack your unused items in their original packaging to prevent damage during transit, ensuring all seals remain intact.
Ship the Items
Affix the provided shipping label or use your preferred carrier to send the package back to our distribution center.
Process and Refund
Once our team inspects the returned goods, we will issue a refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing